Terms and conditions

Terns and conditions

Version 1 January 2017

This Webshop is owned by:

Redbox BV (postal address)
Zwaenenstede 28
5221 KB Den Bosch (Engelen)
The Netherlands

These general conditions apply to all Purchase Agreements between the Webshop and the Client.

Article 1. Definitions

General conditions

The present general conditions.

Article

All scientific, literature or art works in the sense of the Copyright Act 1912, offered on the Webshop.

Reflection period

The period within which the Client can exercise his revocation right. 

Webshop

The environment where Publications are offered / are sold to Clients.

Day

Calendar day.

Revocation right

The possibility for the Client to abandon the Purchase Agreement within the reflection period.

Client

A user of the Webshop who decides to purchase an article.

Purchase Agreement

The agreement concluded between the Webshop and a Client as a result of the purchase of an article by a Client.

Environment

The Webshop and any other application designated by Redbox BV.

Redbox

The private company with limited responsibility Redbox BV¸ with seat and registered office at Wolfkaterweg 22, 7554 PM Hengelo, The Netherlands. Postal address: Zwaenenstede 28, 5221 KB, 's-Hertogenbosch, The Netherlands.

 

Article 2. Identity of the Entrepreneur

See above.

Article 3. Applicability

3.1    These General Conditions apply to all offers of the Entrepreneur and to all Purchase Agreements concluded between the Webshop and the Client.

3.2    Before a Purchase Agreement is entered into, the text of these General Conditions will be forwarded to the Client electronically in such a way that it can easily be stored by the Client on a permanent data carrier. Should this not be possible for some reason, it will be indicated before the purchase agreement is concluded, where the general conditions can be read electronically and that on request of the Client they will be forwarded free of charge electronically or otherwise. In the event that this should be impossible, the general conditions are available for inspection at the Entrepreneur’s office and on request of the Client they will be forwarded free of charge as soon as possible.

Article 4. The offer

4.1    It shall be explicitly stated in the offer if an offer is made for a limited period of time or under certain conditions. This condition also applies to credits. Credits are valid for a maximum period of 12 months from date of purchase.

4.2    The offer contains a complete and exact description of the offered article. The description shall be sufficiently detailed to allow the Client to have a good assessment of the offer. In case the Entrepreneur uses pictures, they shall be a true reflection of the offered article. Obvious errors or mistakes in the offer shall not be binding to the Entrepreneur.

4.3    Each offer shall contain information to the extent that the Client knows his rights and obligations when he accepts the offer, in particular in respect of:

    a.   the price inclusive of taxes;

    b.   possible delivery costs (additional);

    c.   the manner in which the Purchase Agreement is concluded;

    d.   the applicability of the revocation right;

    e.   the way of payment, delivery and performance of the purchase agreement;

    f.    the acceptance period or the expiration period in respect of the price;

    g.   if the agreement after conclusion is archived, the way how the Client can view it;

    h.    the way how the Client, before conclusion of the Purchase Agreement can inform himself;

    i.    the possible languages apart from English, in which the agreement can be concluded.

Article 5. The Purchase Agreement

5.1    The Purchase Agreement shall be concluded, subject to the provisions in section 3 of this article, when the Client accepts the offer and the conditions set forth therein.

5.2    The Webshop shall forthwith electronically confirm the receipt of the acceptance of the offer. As long as the receipt of the acceptance has not been confirmed, the Client shall be entitled to dissolve the Purchase Agreement.

5.3    The Webshop shall be entitled – within the legal frameworks – to inform himself as to whether the Client can meet his payment obligations and of all facts and factors important for reliably entering into the Purchase Agreement. If on the basis of this investigation the Webshop has good reasons not to enter into the Purchase Agreement, he shall be legally entitled to refuse an order or application or connect special conditions with the performance thereof.

5.4    Together with the publication the Webshop shall provide the Client with the following information in writing or in such a way that the Client can store the information in an accessible manner on a permanent data carrier:

    a.    the visiting address of the Webshop where the Client can submit complaints;

    b.    the conditions on which and the manner in which the Client can exercise his revocation right, or as the case may be a clear information about the exclusion of the revocation right;

    c.    the data mentioned in article 4 section 3 of these General Conditions, unless the Entrepreneur has already provided the Client with such data before the performance of the Purchase Agreement.

Article 6. Revocation right at physical delivery of the publications

6.1    In the event that publications are not electronically but physically delivered, the Client shall be entitled to terminate the Purchase Agreement within 14 workdays without giving reasons. This term commences on the day following the receipt of the publication by or on behalf of the Client.

6.2    During this term the Client shall treat the publication and the packaging carefully. He shall only unpack the publication in as far as necessary to be able to decide whether he wishes to keep the publication. In the event that he wishes to exercise his revocation right, he shall return the publication with all accessories and – in so far as reasonably possible – in its original state and packaging to the Webshop in accordance with the reasonable and clear instructions of the Webshop.

Article 7. Costs in case of revocation and exclusion of the revocation right.

7.1    In the event that the Client exercises his revocation right, only the costs of return shall be for his account.

7.2    If the Client has already paid an amount, the Webshop shall refund this amount as soon as possible, but latest within 30 days from the return or the revocation, only when the Publication is returned and received at the Webshop postal address in an acceptable way, and a track and trace code is provided by the Client.

7.3    The Client shall have no revocation right in respect of the publications:

    a.    which because of their nature cannot be returned;

    b.    which at delivery were stored by the Client;

    c.    for individual newspapers and magazines;

    d.    for audio, video recordings, and computer software of which the seal has been broken.

Article 8. The price

8.1    During the validity term mentioned in the offer, the prices of the offered publications shall not be increased with the exception of price changes due to VAT rates.

8.2    The prices mentioned in the offer of the Publications include VAT.

Article 9. Conformity

9.1    The Webshop guarantees that the Publications comply with the Purchase Agreement, the specifications mentioned in the offer, the reasonable requirements of soundness and usefulness and the applicable legal provisions and/or regulations on the date of signing the Purchase Agreement.

Article 10. Delivery and performance

10.1    Place of delivery shall be the (e-mail) address provided by the Client to the Webshop.

10.2    With due observance of the provisions set out in article 4 of these General Conditions, accepted orders shall be carried out by Redbox without delay.

Article 11. Payment

11.1    In so far as not otherwise agreed, the Client shall pay the due amounts immediately and prior to delivery of the Publication into the account number indicated by the Webshop, i.e. the bank account number of Redbox B.V.

11.2    The Client shall be obliged to immediately inform the Webshop of errors in provided or stated payment data.

11.3    In case of non-payment by the Client, the Webshop shall be entitled, subject to legal restrictions, to charge reasonable expenses previously communicated to the Client. 

Article 12. Final provisions

12.1    This Purchase Agreement and any rights and obligations resulting from it shall exclusively be governed by Netherlands/Dutch law.

12.2    The applicability of the United Nations Convention on Contracts for the International Sale of Goods (Vienna Sales Convention) of 11 April 1980 is excluded.

12.3    All disputes arising from or in connection with this Purchase Agreement or further agreements resulting from it, shall be submitted to the competent court in Amsterdam.

12.4    In case of interpretation differences between the Dutch text of this Purchase Agreement and its annexes and a translation thereof, the Dutch text shall be decisive.