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Customer service
To help you as quickly as possible, we answer frequently asked questions below. Didn't you find your answer? Please contact us via the contact page. We are happy to help you!
Contact us
How do I log in?
Click on the icon at the top right.
How can I contact you?
If you need help or if you have a question or suggestion, go to our contact page and leave your details or email info@blackboxpublishers.com
Where can I find my purchases?
Digital files and invoices can be found in your account after purchase under the heading purchases.
What is the refund and return policy?
You can return a physical product if you are not satisfied or if the product is damaged. We will issue a refund to your original payment method within 14 days for physical products that are returned. Products must be returned in their original condition.
Until when can I return my product?
We accept returns within 14 days of the date you received your order. Returns can be sent to:
BlackBoxPublishers
Elzenweg 37, 5144 MB, Waalwijk, The Netherlands